Managed IT Services:
Managed IT services
designed for you
Managed IT Services:
Managed IT services
designed for you
The managed IT services we deliver are designed to help you get the very best from your IT infrastructure both now and in the future.
Our managed IT services contracts are individual because every business is different. The one thing everything we deliver has in common is consistency because we have an agreed scope of work to deliver against each month.
As a valued client, you’ll know we’ve always got your best interests in mind, from planning and implementing the right networks to evolving your long-term strategy to ensure it aligns with your business and commercial goals.
Everything we do under our IT managed services contracts is designed to be proactive. We take a long-term view of what’s best for your business, ensuring our solutions are secure, optimised and aligned with your strategic goals.
Our Managed IT Services Include:
- IT Helpdesk
Full and unlimited access to expert support with clear response times. Real people, solving problems no faceless agents. You’ll always know who’s helping you.
- Remote Access
Quick and easy problem resolution without needing to be on site. We guide you through fixes in plain English and step in face-to-face when needed.
- Device Updates and Support
We support Windows, Apple and Linux devices, keeping firmware and software fully updated. Whether it’s a laptop, desktop or mobile, we make sure it’s running smoothly.
- IT Roadmap
We build a bespoke technology plan that maps your growth and budget against the IT solutions you’ll need. It includes a full risk assessment and ongoing guidance.
- Software Patching
Stay up to date with all your programmes. We handle patching and updates so your systems stay secure and perform at their best.
- Hardware Supply
From new starters getting the kit they need to repairs and replacements across your workforce, we keep your business moving with minimal disruption.
- Network Audit and Optimisation
Many organisations have complex, distributed IT needs — from home workers to international teams. We design efficient, secure networks that support your operations and communication tools. Whether you need to connect multiple sites or improve remote access, we’ll create a solution that works for your business today and scales with you tomorrow.
- Cyber Security
We take care of everything from email and endpoint protection to data security and compliance. If you need Cyber Essentials or Cyber Essentials+ certification, we’ll guide you through the process. These credentials are increasingly essential for supply chain partnerships, and we’ll help you meet the requirements with confidence.
- Domain Hosting and Management
We manage your critical domains to ensure they’re renewed on time and your DNS records are always accurate. No more last-minute panics or expired domains — we keep everything running smoothly behind the scenes.
- License and Asset Management
We track your IT assets for accounting and compliance, and we manage your software licences and subscriptions in one place. This saves you time, reduces admin and ensures nothing slips through the cracks.
- Backups and Disaster Recovery
Even if you’re using cloud services, backups are still essential. We make sure your data is protected and can be restored quickly in the event of an outage, cyberattack or accidental deletion. Business continuity is built in, not bolted on.
- VoIP and Telephony Services
Modern business communication depends on reliable, flexible phone systems. We help you choose and implement the most cost-effective and time-efficient VoIP solution for your needs.
As with our other services, we take a completely flexible view of what our clients might need, preferring to work closely with you to design a bespoke service.
The main outcome of your managed IT services should be peace of mind and the ability to focus on delivering your own core business.
Managed IT Services
built around you
At MirrorSphere, we don’t believe in one-size-fits-all solutions. Our Managed IT Services are designed to align with your business goals, providing everything from proactive IT roadmaps and cybersecurity to full helpdesk support and device management. We focus on keeping your systems secure, efficient, and ready for future growth.
Our services include unlimited remote support, network design, software patching, backup and disaster recovery, and hardware supply, all delivered with clear service levels. By acting as an extension of your business, we take the pressure off your internal teams and help you stay focused on what you do best.
One client described working with us as “smooth and uncomplicated from the initial conversations through to mobilisation.” If you’d like to find out how we can help your business thrive, complete our quick IT Services Questionnaire for a no-obligation discovery call.
We have used them for 7 years and highly recommend them.
We’re a busy office of 15+ office based staff, and our IT setup had grown into a complex mix of systems, servers, hardware, and software over the years. Managing it had become increasingly difficult and inefficient. Enter MirrorSphere.
From the very beginning, their team took the time to understand our needs and quickly identified areas for improvement. They guided us through the entire process of updating and modernising our infrastructure—with zero disruption to our day-to-day operations.
Seamless Upgrades and Remarkable Results.
Thanks to MirrorSphere, everything now runs more smoothly—and faster—than it ever did before. Their technical expertise was evident throughout, and they handled every step with efficiency and professionalism…and a great deal of patience(!)
End-to-End Support You Can Rely On.
The end-to-end service they provide is nothing short of faultless. Whether it was troubleshooting, system upgrades, or ongoing support, they were responsive, knowledgeable, and proactive at every turn.
Joshua was really patient and talked me through what to do if the issue occurred again and didn't make me feel foolish.
Thank you Joshua!!
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