IT SERVICES
QUESTIONNAIRE

Please complete this questionnaire, it should take no longer than 90 seconds

Step 1 of 5

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Name

First Last

Email(Required)

Company(Required)

Phone Number(Required)

Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Laura 11 months ago

The company are so responsive no matter what method you use to contact them, portal request, telephone call or email!
Never had a bad experience.

...

I am(Required)

a Startup Entrepreneur

a Small / Medium Business Owner / IT Lead

an Enterprise IT Professional

just after IT Support

not interested in this form, Help Me Now

Sam 2 year ago

An amazing team that provides a quality service. Always happy to help and get the job done. Super grateful for their support.

...

We have(Required)

1 - 5 Employees

6 - 10 Employees

11 - 50 Employees

51 - 100 Employees

100+ Employees

I am interested in

Please select all that apply

A 30-minute session to discuss how we can optimise IT in our growth

A general IT Audit / IT Healthcheck of our current IT Systems

Access to an IT Helpdesk for resolving IT issues

A complete Managed IT Services Package

I am interested in

Please select all that apply

Enterprise Vault Support

Data Migrations

IT Security

Backup and Recovery

I am interested in

Adhoc Support

Access to an IT Helpdesk for ongoing issues

A one-off project

Managed IT Support

I am interested in

Please select all that apply

Access to an IT Helpdesk for support issues

Email Management

Data Management

IT Security

Backup and Recovery

Device Management

An IT Infrastructure / Network Redesign

VoIP Telephony

A general IT Audit / IT Healthcheck

Do you currently have an IT Provider?

If yes, please enter your existing IT Provider?

Yes

Current IT Provider(Required)

When are you looking to make a change?

Immediately

Within 3 Months

Within 6 Months

Just Exploring

Hannah 2 year ago

We have been using MirrorSphere for around 6 months now and I can't fault them at all. They are super knowledgeable and helpful, no problem is too big for them. The guys are all so friendly and a pleasure to work with. Their response time is outstanding and we are never left without a solution to any of our issues.

...

We have

Select all that apply

A Physical Office

Remote Offices (People can work from home)

Printer(s)

Server(s)

Windows Laptops / Desktops

Macs

Wi-Fi

Our emails are

Hosted in Microsoft 365

Hosted in Google

On an on-premise Exchange Server

Managed by a third party

Our data is held

Locally on our devices

On a File Share physically held in the office

In the cloud

Our Cloud Storage is

Microsoft 365 (SharePoint / OneDrive / Azure)

Google Workspace (Google Drive / Google Shares)

DropBox

Other

Our telephony is

Standard desk-phones

Work-provided Mobile Phones

Handled through personal mobile phones

VoIP Telephony

Enterprise Vault Version

We currently archive

Please select all that apply

Emails from Exchange

Emails from M365

Our Journal Mailbox

File Server Data

SharePoint Data

We would like to

Please select all that apply

Upgrade Enterprise Vault

Migrate our EV Environment

Migrate data out of Enterprise Vault

Address eDiscovery

Get an EV Audit

Get an Enterprise Vault Maintenance Contract

We wish to migrate

Emails

Files

Archived Data

We wish to protect our

Please select all that apply

Emails

File Data

Devices (Anti-Virus)

Entire On-Prem Environment (Firewall)

Entire Cloud Environment (M365 / Google Security features and add-ons)

Web Traffic

We wish to Backup and Secure our

Please select all that apply

Emails

File Data

End-User Devices

On-Premise Environment

Cloud Environment

Our emails currently reside on

An On-Premise Microsoft Exchange Environment

Microsoft Office 365

Google Workspace

IMAP/POP Server

I don't know, it's managed by a third party

We wish to migrate our emails to

Microsoft 365

Other

Our files currently reside on

Windows Files Servers

NAS Storage

End-User Machines

Google Workspace (Shares or Drives)

Microsoft 365 (SharePoint / OneDrive / Azure)

Other

We wish to migrate to

Microsoft 365 (SharePoint / OneDrive / Azure)

Other

We wish to migrate

Please select both if EV is the source and target

From Enterprise Vault

To Enterprise Vault

To Microsoft 365

From Another Archiving Platform

To Another Destination

Other Archiving Source

Other Destination

The number of archives we have is

This information can be found on the Enterprise Vault Usage page

The number of items in our EV environment is roughly

This information can be found on the Enterprise Vault Usage page

The amount of data in our EV Environment is roughly

Please provide the total size on disk of the vault store partitions (Please state in GB or TB)

Number of End User Devices

Number of Servers

Number of Network Devices

Please include routers, switches, access points, printers, firewalls, storage etc

Our Cloud Environment is

Microsoft 365

Google Workspace

Other

Our website is

Feel free to tell us about your issue or anything we have missed

Declan 2 year ago

MirrorSphere has been invaluable to our ever-growing team. They show incredible patience with team members who aren’t tech-savvy, making everyone feel at ease. No request is ever too much for them—they consistently have solutions for us, no matter how big or small the issue. Plus, they’re always super responsive!

...

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