IT Support:
Supporting your
day-to-day IT needs
IT Support:
Supporting your
day-to-day IT needs
Our IT Support packages are all about the fundamentals. You want to be operational, reliable and secure. And that’s exactly what we bring to the table.
When we provide IT Support, either with an ongoing monthly contract, or through one-off, bespoke projects, we’re laser focused on continuity.
Your business doesn’t thrive if your system gets disrupted, so we cover everything needed to stop that happening, from troubleshooting hardware and software issues to managing networks and ensuring data security.
In a nutshell, we’re keeping your systems up and running efficiently, resolving technical issues as they arise and minimising your downtime.
Our IT Support package is for businesses who don’t need a full outsourced Managed IT Support service but want the peace of mind that someone is there to help when aren’t working as smoothly as they should.
We offer:
- Performance enhancement
is your system sluggish with apps and pages taking too long to load? We can assess why and advise on how to improve this
- IT security
this is a huge risk for businesses who don’t have in-house IT support so we help with everything from antivirus software and updates to dealing with data breaches
- App configuration support
more and more functions use apps to operate, such as the digital accounting packages used by finance or online HR systems. We can manage licenses, updates and upgrades as well as any associated email communications
- Printer troubleshooting
it often feels as though your printer lets you down just when you need it most! We’ll make sure it’s connected for everyone to use and operating smoothly
- IT Healthcheck
this is all about making sure your systems are fit for purpose. We’ll check everything over to make sure you have the right licences, latest updates and enough bandwidth to run your business efficiently.
- Access to our helpdesk
our IT Support packages include pay-as-you-go access to our helpdesk for ongoing peace of mind and fast response
Our IT Support package is a flexible service and can be complemented with additional projects or other adhoc support as required. However, if you’re looking for something more proactive and robust for your growing business, we’d suggest investigating our Managed IT Services.
DISCOVER YOUR PERSONALISED
IT Support package
Every business is different, and our clients come to us at different stages of their IT evolution. That’s why we don’t just list our services and give you a price.
Instead, we work with you to design the perfect combination of requirements aimed at making sure your business can operate without risk or compromise.
For many businesses, this includes a helpdesk so their people can access support when they need it. Some want us to provide everything from the computers on their desks to the email in their inbox while others just want one or two of those things.
Customer Reviews
I honestly can’t say enough good things about MirrorSphere. They’ve been absolutely incredible and a total game-changer for me and my team. As we’ve grown, their support has been nothing short of amazing. They’re so patient, especially with team members who aren’t super tech-savvy—they make everyone feel completely at ease and confident. No matter what we throw at them, they always come back with a solution—fast, efficient, and with a great attitude every single time. Their responsiveness blows me away, and it's such a relief knowing we can always count on them. It’s been such a smooth, stress-free experience thanks to their brilliant support!
MirrorSphere – Truly Brilliant IT Support
We’re a busy office of 15+ office based staff, and our IT setup had grown into a complex mix of systems, servers, hardware, and software over the years. Managing it had become increasingly difficult and inefficient. Enter MirrorSphere.
From the very beginning, their team took the time to understand our needs and quickly identified areas for improvement. They guided us through the entire process of updating and modernising our infrastructure—with zero disruption to our day-to-day operations.
Seamless Upgrades and Remarkable Results.
Thanks to MirrorSphere, everything now runs more smoothly—and faster—than it ever did before. Their technical expertise was evident throughout, and they handled every step with efficiency and professionalism…and a great deal of patience(!)
End-to-End Support You Can Rely On.
The end-to-end service they provide is nothing short of faultless. Whether it was troubleshooting, system upgrades, or ongoing support, they were responsive, knowledgeable, and proactive at every turn.
We’re a busy office of 15+ office based staff, and our IT setup had grown into a complex mix of systems, servers, hardware, and software over the years. Managing it had become increasingly difficult and inefficient. Enter MirrorSphere.
From the very beginning, their team took the time to understand our needs and quickly identified areas for improvement. They guided us through the entire process of updating and modernising our infrastructure—with zero disruption to our day-to-day operations.
Seamless Upgrades and Remarkable Results.
Thanks to MirrorSphere, everything now runs more smoothly—and faster—than it ever did before. Their technical expertise was evident throughout, and they handled every step with efficiency and professionalism…and a great deal of patience(!)
End-to-End Support You Can Rely On.
The end-to-end service they provide is nothing short of faultless. Whether it was troubleshooting, system upgrades, or ongoing support, they were responsive, knowledgeable, and proactive at every turn.
Fabulous service from Joshua today!! Although the query would have been an easy fix for some of my younger colleagues I had no idea what to do.
Joshua was really patient and talked me through what to do if the issue occurred again and didn't make me feel foolish.
Thank you Joshua!!
Joshua was really patient and talked me through what to do if the issue occurred again and didn't make me feel foolish.
Thank you Joshua!!
I was having constant issues with my Wi-Fi, and it was driving me mad. I reached out to MirrorSphere, and they responded incredibly quickly, diagnosing the problem and coming up with a solution in no time. The team was knowledgeable, professional, and took the time to talk me through everything, making sure I felt confident in the fix. It was a one-off issue, but they made such a great impression that they’ll definitely be my go-to IT company in the future. Highly recommend!
A big thanks to the team at MirrorSphere for making our IT migration so easy and stress-free with their great communication, expert support, and focus on keeping everything running smoothly!
An amazing team that provides a quality service. Always happy to help and get the job done. Super grateful for their support.
We have been using MirrorSphere for around 6 months now and I can't fault them at all. They are super knowledgeable and helpful, no problem is too big for them. The guys are all so friendly and a pleasure to work with. Their response time is outstanding and we are never left without a solution to any of our issues.
MirrorSphere has been invaluable to our ever-growing team. They show incredible patience with team members who aren’t tech-savvy, making everyone feel at ease. No request is ever too much for them—they consistently have solutions for us, no matter how big or small the issue. Plus, they’re always super responsive!
Professional, friendly company who very are very responsive and experts at what they do.
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