IT Support:
Supporting your
day-to-day IT needs
IT Support:
Supporting your
day-to-day IT needs
When we provide IT Support, either with an ongoing monthly contract, or through one-off, bespoke projects, we’re laser focused on continuity.
Your business doesn’t thrive if your system gets disrupted, so we cover everything needed to stop that happening, from troubleshooting hardware and software issues to managing networks and ensuring data security.
In a nutshell, we’re keeping your systems up and running efficiently, resolving technical issues as they arise and minimising your downtime.
Our IT Support package is for businesses who don’t need a full outsourced Managed IT Support service but want the peace of mind that someone is there to help when aren’t working as smoothly as they should.
- Performance enhancement
is your system sluggish with apps and pages taking too long to load? We can assess why and advise on how to improve this
- IT security
this is a huge risk for businesses who don’t have in-house IT support so we help with everything from antivirus software and updates to dealing with data breaches
- App configuration support
more and more functions use apps to operate, such as the digital accounting packages used by finance or online HR systems. We can manage licenses, updates and upgrades as well as any associated email communications
- Printer troubleshooting
it often feels as though your printer lets you down just when you need it most! We’ll make sure it’s connected for everyone to use and operating smoothly
- IT Healthcheck
this is all about making sure your systems are fit for purpose. We’ll check everything over to make sure you have the right licences, latest updates and enough bandwidth to run your business efficiently.
- Access to our helpdesk
our IT Support packages include pay-as-you-go access to our helpdesk for ongoing peace of mind and fast response
DISCOVER YOUR PERSONALISED
IT Support package
Every business is different, and our clients come to us at different stages of their IT evolution. That’s why we don’t just list our services and give you a price.
Instead, we work with you to design the perfect combination of requirements aimed at making sure your business can operate without risk or compromise.
For many businesses, this includes a helpdesk so their people can access support when they need it. Some want us to provide everything from the computers on their desks to the email in their inbox while others just want one or two of those things.
Never had a bad experience.
We have used them for 7 years and highly recommend them.
We’re a busy office of 15+ office based staff, and our IT setup had grown into a …
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