Customer Spotlight – Oxfordshire Mind
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Chay Douglas
Chay Douglas | August 22, 2025 | Client Updates

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Customer Spotlight
Oxfordshire Mind

MirrorSphere Enterprise Vault Services

Celebrating Our Partnership with Oxfordshire Mind

MirrorSphere are thrilled to be working with Oxfordshire Mind, a truly inspiring organisation making a real difference in the community through their mental health support services.
At MirrorSphere, we believe that the best partnerships are built on trust, shared values and a genuine commitment to making a difference. Oxfordshire Mind exemplifies all of these qualities. Their dedication to supporting mental health across the county is inspiring, and it is a privilege to be trusted with their IT infrastructure. It is not every day you get to work with an organisation that makes such a tangible impact on people’s lives while being full of genuinely wonderful people.

Who Are Oxfordshire Mind?

If you live in or around Oxfordshire, chances are you know about Oxfordshire Mind. Even if you live further afield, you would have heard of the larger charity, Mind. They been a cornerstone of mental health support in Oxfordshire for decades. From talking therapies and wellbeing groups to housing support, crisis helplines, and peer support networks, they provide a vital safety net across the region. Their mission is to ensure that everyone experiencing a mental health problem receives both support and respect.

In short, they are doing the work that really matters.

As their services grow in demand, the need for reliable, secure, and well-managed IT grows with them. This is where our partnership plays a crucial role.

    Oxfordshire Mind's Services

    Oxfordshire Mind offers a wide range of free mental health services across the county, designed to support individuals at every stage of their mental health journey.

    Their services include crisis support at Safe Haven locations, one-to-one assistance through the Oxfordshire Mind Information Service, peer support groups, wellbeing courses and workshops, support specifically for young people, and mental health support provided via GP surgeries.

    They also deliver up-to-date information through their factsheets and Mind Guide directory, ensuring people can access the right support when they need it most.

    Everything they do is rooted in their belief that everyone deserves respect, support, and the opportunity to live a fulfilling life.

      Oxfordshire Mind believes in Workplace Wellbeing

      Alongside their core services, Oxfordshire Mind actively partners with local employers through their Workplace Wellbeing Programmes. They provide short awareness and prevention training sessions on topics such as burnout, stress, and resilience, as well as accredited courses like Mental Health First Aid and Suicide First Aid. These sessions equip colleagues with the tools and confidence to support themselves and each other, and can be delivered either online or in person across Oxfordshire. The income generated directly funds their free mental health services.

      For businesses seeking a more strategic approach, they also offer tailored consultancy services. They collaborate with organisations to review and enhance workplace culture, policies, and structures, fostering lasting, systemic change around mental health and wellbeing. Their aim is to support organisations in developing and implementing effective wellbeing policies that reflect best practice and uphold Oxfordshire Mind’s high standards.

      To find out more, visit oxfordshiremind.org.uk/training or contact them at trainingenquiries@oxfordshiremind.org.uk.

        MirrorSphere and Oxfordshire Mind: A Partnership Built on Shared Values

        Nearly a year into our relationship, Oxfordshire Mind continues to choose MirrorSphere because we understand their needs deeply.

        From the beginning, it was clear that Oxfordshire Mind is more than just a charity. They are a team of compassionate, dedicated individuals who care deeply about the people they serve. Their humanity, empathy and integrity shine through in everything they do.

        They require an IT provider who truly gets it—someone who knows that when you support people through crisis, technology cannot become a barrier. It must quietly and reliably do its job in the background.

        They expect:

        • Reliable, responsive IT support based in Oxfordshire
        • Security-focused managed services to protect sensitive information
        • A team they can trust to advise, implement, and guide
        • People who care just as much about their mission as they do

        Our role goes far beyond software, networks, and cloud migrations. It is about empowering organisations like theirs to focus on what they do best without IT concerns getting in the way.

        At MirrorSphere, we do not believe in one-size-fits-all solutions. Every organisation is unique, and our approach reflects that. We work closely with our clients to build tailored IT strategies that support growth, manage risk and ensure continuity.

        We make IT work so they can make a difference.

            Symantec Enterprise Vault Services
            MirrorSphere Managed IT Services

            Good People Doing Good Things

            It is impossible to talk about this partnership without recognising the incredible work that Oxfordshire Mind does. They are there for people during some of the most difficult moments of their lives.

            It is easy to focus on service levels and system uptime, but what truly stands out are the people. Everyone we have met at Oxfordshire Mind is thoughtful, passionate, and most importantly, kind.

            That kindness matters.

            Whether frontline workers, operations team, or leadership, there is a shared sense of compassion and authenticity in all they do. They bring humanity into every interaction, and we have felt that warmth throughout our time working together.

            It is not every day you get to work with people who are simply good humans. That is something we never take for granted.

                Looking Ahead

                As we continue to support Oxfordshire Mind, we are excited about what the future holds. Whether it is helping them scale their services, adopt new technologies or simply being there when they need us, we are committed to being a trusted partner every step of the way.

                As a local business based in the heart of Oxfordshire, we take immense pride in supporting organisations that strengthen our community.

                This partnership reminds us why we do what we do. It is about ensuring that brilliant people doing brilliant things never have to worry about their IT letting them down.

                We are honoured to be part of Oxfordshire Mind’s journey.

                    What Oxfordshire Mind Say About MirrorSphere

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                    Jess - CEO
                    Oxfordshire Mind

                    Having MirrorSphere as our IT provider is a game-changer. Their expertise and dedication to supporting us helps us operate securely and efficiently, ensuring our resources reach those who need them most.

                    This partnership reflects the best of what can be achieved when local businesses and charities come together.

                    Partner with us

                    Whether it is IT support in Oxfordshire, Microsoft 365 management, cloud backups, or cybersecurity, our mission remains to deliver IT that is quietly powerful and completely dependable so our customers can focus on making a difference.

                    If you are a charity or organisation in need of Oxfordshire IT Support, we would love to hear from you. At MirrorSphere, we are here to help you get the most out of your technology so you can focus on making a difference.

                        Complete the IT Services Questionnaire below to Book a free IT review and let’s make sure your systems are ready for whatever comes next.

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